Welcome to Kraftorio.
Kraftorio operates this website and store, including all related information, content, features, tools, products, and services (the “Services”), to provide customers with a customized shopping experience. Kraftorio is powered by Shopify, which enables us to provide these Services securely.
By accessing or using our Services, you agree to be bound by these Terms of Service (“Terms”) and our Privacy Policy. If you do not agree, please do not use our Services.
SECTION 1 – ACCESS AND ACCOUNT
By using our Services, you confirm that you are at least the age of majority in your jurisdiction. You agree to provide accurate, current, and complete information during account creation and checkout.
You are responsible for maintaining the confidentiality of your account details and for all activities that occur under your account. You may not transfer or share your account with any third party.
SECTION 2 – PRODUCTS & CUSTOMIZATION
Kraftorio specializes in customized and made-to-order products.
Product images and descriptions are for reference only. Actual colors or finishes may vary slightly due to screen settings or the handcrafted nature of products.
We reserve the right to modify or discontinue any product at any time without prior notice.
SECTION 3 – ORDERS
Placing an order constitutes an offer to purchase. Orders are confirmed only after payment is successfully processed.
Once an order is confirmed and production has started, cancellations are not guaranteed, especially for customized products.
All returns, replacements, or refunds are governed strictly by our Return & Refund Policy:
👉 https://kraftorio.com/policies/refund-policy
SECTION 4 – PRICING & PAYMENTS
Prices are listed in Indian Rupees (INR) unless stated otherwise and may change without notice.
Payments are processed securely through third-party payment gateways. Kraftorio does not store card or banking details.
SECTION 5 – SHIPPING & DELIVERY
Delivery timelines provided are estimates only. Kraftorio is not responsible for delays caused by courier partners, weather conditions, or circumstances beyond our control.
Risk of loss passes to the customer once the order is handed over to the courier partner.
Shipping terms are governed by our Shipping Policy.
SECTION 6 – INTELLECTUAL PROPERTY
All content on this website, including text, images, designs, logos, and graphics, is the intellectual property of Kraftorio or its licensors.
Unauthorized use, copying, or reproduction of any content is strictly prohibited.
SECTION 7 – OPTIONAL TOOLS
We may provide access to third-party tools “as is” without warranties. Kraftorio is not responsible for issues arising from the use of such tools.
SECTION 8 – THIRD-PARTY LINKS
Our website may contain links to third-party websites. Kraftorio is not responsible for the content, privacy practices, or policies of third-party sites.
SECTION 9 – RELATIONSHIP WITH SHOPIFY
Kraftorio is powered by Shopify. However, all sales and transactions are directly between you and Kraftorio. Shopify is not responsible for any products, services, or disputes related to your purchase.
SECTION 10 – PRIVACY
Your personal information is governed by our Privacy Policy:
👉 https://kraftorio.com/policies/privacy-policy
Shopify may also process data as outlined in Shopify’s privacy practices.
SECTION 11 – FEEDBACK
Any feedback, suggestions, or reviews submitted may be used by Kraftorio for marketing or service improvement purposes without compensation.
SECTION 12 – ERRORS & OMISSIONS
We reserve the right to correct errors or inaccuracies in product information, pricing, or availability at any time without notice.
SECTION 13 – PROHIBITED USES
You may not use our Services for unlawful, fraudulent, abusive, or misleading activities. Violation of these Terms may result in termination of access.
SECTION 14 – TERMINATION
We reserve the right to suspend or terminate access to our Services at our discretion without prior notice.
SECTION 15 – DISCLAIMER OF WARRANTIES
All products and services are provided “as is” and “as available”. Kraftorio makes no warranties beyond those required by applicable law.
SECTION 16 – LIMITATION OF LIABILITY
To the fullest extent permitted by law, Kraftorio shall not be liable for indirect, incidental, or consequential damages arising from the use of our Services or products.
SECTION 17 – INDEMNIFICATION
You agree to indemnify and hold harmless Kraftorio from claims arising from your violation of these Terms.
SECTION 18 – SEVERABILITY
If any provision of these Terms is deemed unenforceable, the remaining provisions shall remain valid.
SECTION 19 – ENTIRE AGREEMENT
These Terms constitute the entire agreement between you and Kraftorio and supersede prior communications.
SECTION 20 – ASSIGNMENT
You may not assign these Terms without written consent. Kraftorio may assign its rights without restriction.
SECTION 21 – GOVERNING LAW (IMPORTANT)
These Terms of Service shall be governed by and construed in accordance with the laws of India.
SECTION 22 – CHANGES TO TERMS
We reserve the right to update these Terms at any time. Continued use of the Services constitutes acceptance of the updated Terms.
SECTION 23 – CONTACT INFORMATION
For any questions regarding these Terms, contact us at:
Kraftorio
📧 Email: kraftorio@gmail.com
📞 Phone: +91 92570 28870
📍 Address:
Nursing Vihar, Plot No. 91–94
200 Feet Road, Kalwar Road
Jaipur, Rajasthan 302012
India
